Cookie Policy

Last modified: 2023.3.6

This document describes how TP-Link Corporation Limited and its authorized partners  (collectively, “TP-Link,” “we” “us,” or “our”) use cookies and tracking technologies on our websites and mobile apps.

It is our policy to use cookies and tracking technologies only with the consent of the users of the digital services we provide, except where the use of cookies or tracking technologies is strictly necessary for the operation or use of a service.

We set out below information about:

  • Cookies and online tracking technologies;
  • How we use cookies and tracking technologies;
  • Your choices: managing cookies;
  • Changes to our cookie uses; 
  • How to contact us.

To find out more about our approach to privacy please read our Privacy Policy.While we may automatically use some cookies that are strictly necessary to provide the services you request or enable communications, we request your consent for all of our other cookie uses.

1. Cookies and online tracking technologies

  • Web Browser Cookies

A web browser cookie is a small text file that is sent by a website to your computer or mobile device where it is stored by your web browser. Web browser cookies may store information such as your browser type, and information about the content you view and interact with on digital services. By storing such information, web browser cookies can remember your preferences and settings for online services and analyze how you use online services.

  • Tracking Technologies: Web Beacons/Gifs, Pixels, Page Tags, Script

Emails and mobile apps may contain small transparent image files or lines of code to record how you interact with them. This information is used to help website and app publishers better analyze and improve their services.

  • Tracking Via Mobile Apps

When you use mobile applications, unique identifiers associated with your device (such as the device ID), your activity within the App and your network location may be recorded. This information may be used to analyze, improve and customize digital services.

2. How we use cookies and tracking technologies

We may use the following types of cookies:

  • Basic Cookies. Our website requires the use of these cookies to properly operate or provide necessary functions relating to the services you request. They include, for example, cookies enabling you to securely log into our website, use a shopping cart, purchase products, or choose location to download correct software/firmware.
  • Analysis and Marketing cookies. These cookies allow us [and our third-party service providers] to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve how our website works by, for example, ensuring that users can easily find what they need on our website. These cookies generate aggregate statistics that are not associated with an individualized profile.

Except for basic cookies, all first-party cookies set by this site will expire no later than six months after your last website visit.Third-party cookie expiration periods are set by their respective owners.

Please see our cookie table for a list of the individual first-party and third-party cookies potentially used on this site and their specific purposes.

3. Your Choices: managing cookies

When you first visit our Services you will be presented with a banner which offers you a choice about whether to accept or reject cookies or tracking technologies of different types, with the exception of those cookies which are strictly necessary for a particular service.

You may withdraw your consent for our cookie uses that are not strictly necessary at any time by using the button below.

TP-Link Cookie Settings   Tapo Cookie Settings

Most web browsers allow you to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation.

You can find information on how to manage cookie settings on certain browsers via the following links:

Cookie settings in Chrome

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Safari

4. Changes to Our Cookie Uses

We will post any changes to the way we use cookies on this page and indicate on our website that we updated this cookie policy. If the changes materially alter how we use cookies, we will post a notice on our website and request your consent for the materially different use. Please check back frequently to see any updates or changes to our cookie policy.

5. Contact Information

If you have any questions, comments, or requests regarding this cookie policy, please contact our Data Protection Officer at privacy@tp-link.com.